Empower Your Patient Support Staff
We understand that patient satisfaction is vital to your business and that the patient billing experience is a key component to that overall patient experience. Apex provides your patient support team with intuitive online billing tools and unique patient account visibility, to facilitate better financial conversations with your patients.
Support representatives can easily search and view exact copies of delivered patient statements to better answer billing related questions. Additionally, users are given visibility to billing history and account details—and can easily take a payment, setup recurring payments and enroll patients in online billing.
Better Support for Your Patients—More Time for Your Staff
Not only will your patients thank you – your staff will too! Customers that use Apex’s patient support tools see the following results:
- Reduced call time
- Decreased accounts receivable
- Increased online billing adoption
- Reduced payment posting errors