Most benchmark data focuses on broader revenue cycle performance. When it comes to patient responsibility, it’s hard to know what improvement is possible.
Here’s a quick way to see how you stack up against your high performing peers in 5 key areas:
- Pre-Service Collection
- Speed to Payment
- Self-Service Adoption
- Bad Debt Expense
- Patient Financial Experience + Satisfaction
Take our quick, 5 question survey to see how your operation performs against some of the best we’ve encountered.