News & Perspectives
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The way patients manage their financial obligations is constantly evolving. But it also varies from patient to patient. Offering more payment options makes you flexible. Offering the right payment options will enhance each patient’s experience with your brand, improve patient satisfaction, and...
As a rule, we generally don’t focus our blog content on “Apex”. We strive to use the platform to inspire our clients and other revenue cycle leaders with ideas and insights that can help them make a real impact on patient experience and financial results.
Most patients cite that a personalized healthcare billing experience is important to them. (Patient Financial Experience Survey, Apex and InfoTrends 2016)
You might say, “Of course, the billing...